About Us
Services
Common questions about InnerVisions and program details.
- Over 19 years of age- Alcohol and/or drug abuse as a primary diagnosis- Approval by our doctor with respect to substance withdrawal (detoxification) and medications- Mental and physical ability to function in a therapeutic residential group treatment program- Fluent in the English language or accessible translation services
Wait times vary from a few days to a few weeks. Wait times are determined by individual clients’ needs and barriers. Intakes take place from 8:00am until 5:00pm or unless otherwise scheduled ahead of time. If you do not arrive at your scheduled intake time, it is your responsibility to contact the intake office so that we can try to re-schedule your intake. Failure to arrive at your scheduled intake time can result in losing your bed space. Please contact our intake office for more information or to update us on your arrival.
Certain clients are required to be medically detoxed before attending treatment at InnerVisions. Detox requirements are determined by the individual health, using habits, and age of each client. During the intake process, our intake workers consult with our Addictions Physicians to determine the detox needs of each individual client. Clients who are required to attend detox prior to admission at InnerVisions can access a variety of resources. We can facilitate direct entry to treatment from detox so that clients can have the smoothest transition possible.
We can accommodate out of town clients with flexible intake times if necessary. However, we encourage that intake be done during business hours if at all possible.
Wait times can vary from zero to a couple of weeks depending on bed space availability and the severity of your circumstance. Our wait times vary based on individual client needs and barriers. Once a client is eligible for treatment we do our best to make intake happen as quickly as possible.
Intake with InnerVisions is a self-referral process. Medical practitioners, Employee Assistance Workers, community services agencies, family, friends, probation officers, social workers, etc., can make referrals to the facility, but ultimately we need to speak to the prospective clients themselves. InnerVisions requires a total personal commitment from its clients.
Family and friends are not permitted to visit the treatment centres during a client’s stay. If a client needs to receive personal items or gifts, please do so through mail and do not personally deliver to the facility
The program is operated by a committed group of individuals who themselves have had similar experiences on their path to recovery and share their experiences and training to help others suffering from the disease of addiction. All staff have gone on to realize academic achievements in the fields of substance abuse, counseling, and social services.
Our treatment program provides a solid foundation in recovery for those best served by a temporary absence from their present stressfulenvironments and total immersion in a treatment setting.Goals:• Abstinence from substance abuse• Improved physical and psychological health• Improved family and social interaction• Improved educational and vocational functioning• Reduced involvement with the criminal justice system• Improved housing conditions•Increased utilization of community outpatient resourcesObjectives:• Introduction and utilization of the Twelve Step Model of Recovery• Recognition and acceptance of alcoholism and/or addiction• Development of coping mechanisms (relapse prevention)• Realization and maintenance of healthy lifestyle free from alcohol and drugs• Formulation of employment and educational goals• Establishment of a support network conducive to successful recoveryActivities:• Group therapy• Video and oral presentations• Reading and writing assignments• Medical support sessions with our team of addiction physicians• Fellowship Meetings such as AA or NA• Conflict resolution course
InnerVisions is a safe, structured, organized environment created and operated by people who have conquered their own demons of addiction to alcohol and drugs; all staff members are in recovery themselves. We openly admit our program is highly structured and when a person is coming into InnerVisions, he or she needs to know we are rigorous to the application of our program standards. While our facilities are basic in nature, we maintain a high level of hygiene, warmth, and safety. This is not only our opinion, but has been acknowledged by our accrediting and licensing bodies. What makes us complete standouts in Canada is our phenomenal tapestry of talented staff who are equipped with exceptional skill sets; staff speak from their own experience about the despair of addiction as well as the miracle of recovery.
The InnerVisions program is based on total abstinence from all mood-altering substances. Our program encompasses a 12 Step Model, along with the bio-psycho-social-spiritual approach. We also emphasize environmental structure (employment/education, family re-connection, community, involvement, etc.)
Clients will be on telephone, internet and property restrictions until they have completed 35 days of treatment. This means you are not allowed to make or receive personal calls, access the internet or leave the Treatment Centre alone; you must be accompanied by two other clients or senior staff. This policy is strictly enforced.
Yes. Part of living in a residential treatment environment is the regular assignment of duties/chores. These provide skill development to clients and create a sense of responsibility and belonging to a group. Everyday living routines and schedules are an essential part of the recovery journey.
No client vehicles are permitted at InnerVisions.
DO NOT BRING: Men & Women•Stereos• Laptop computers, tablets, iPad•Portable DVD players• Electronics with internet access; non-internet accessible iPod are okay• Clothing that advertises alcohol and/or drugs, is sexist, racial or contains any other prejudicial material• Protein powders or weight supplements• Alcohol containing products such as perfume/cologne, hand sanitizer, mouthwash• Musical instruments, sports equipment, lottery or scratch tickets, games or gambling paraphernalia• Hair straighteners or curling irons (blow dryers are permitted)• Nail polish or nail polish remover
Following the restriction period, clients will be allowed to present a plan for social visits and arrange to see their families. Visiting is encouragedoff the treatment site but, upon request, visitors are permitted on the main floor common areas of the facility.
We will assist with any specific dietary needs, allergy, cultural, or religious accommodations that can be made to the menu for clients who need it (vegetarian, halal, etc) Although our centres provide set menus, we have tofu and soy products available for meat replacement. Furthermore, fruit, toast, baked goods and other snacks are readily available. Protein, salad and vegetables are served with all meals.
The men’s and women’s facilities have access to our Addiction Specialist Physicians. They are available on site for appointments and medication advice once per week. All clients see the doctor within 7 days of intake.
All prescription and non-prescription medications are cleared through our Addictions Physician and are distributed by staff. Any medications brought in by clients must be given to staff immediately upon arrival at the centre. Clients are responsible for covering the cost of any medications they may require while in treatment.
The ability to read and write English is helpful but not required. We can make accommodations for clients who are unable to read/write English, and we have had clients in the past who could not read or write but were able to fully participate in the program through the use of audio recordings and additional help from staff and fellow clients. InnerVisions will attempt to meet any specialized ethnic and cultural needs that may arise. Program literature is available in many different languages. Our service is delivered at a primary level and program specific dictionaries are available.
Every effort will be made to facilitate the needs of individuals with physical disabilities. Individuals with physical disabilities will be informed of any possible accessibility limitations at our facilities prior to intake. If our facilities are not appropriate, a referral to a more suitable facility can be made.
Minimal spending money is necessary for personal expenses. We strongly encourage having a nominal amount on hand and/or a debit card for doing laundry, accessing local recreation facilities and purchasing such items as toiletries, snacks/coffee drinks, or cigarettes. Leisure Centre Passes are available at certain facilities – $2.00 CDN each.
All residents participate in a daily morning walk. We have weights and exercise equipment at each site and local leisure centres provide us with discount passes. Certified yoga instructors conduct classes at some facilities. Recreation is important to a healthy lifestyle. The program includes periods of afternoon and weekend free time. During these times you may work out on our exercise equipment, visit a local leisure centre, or engage in a hobby or craft.
Personal phone calls and email are not permitted until a client has completed Step 5 and reached the 35 day point in the program. We encourage clients to write letters as they are a very therapeutic means of communicating.
BRING: Men & Women• Photo ID, BC care card or other medical plan identification cards, debit card, status• card or number if applicable• Comfortable indoor and outdoor clothing/shoes• Bath towel• Toiletries/personal hygiene products• Bed side radio alarm clock• Weather appropriate outdoor wear (i.e. umbrella, warm coat, hat, etc.)• Quarters for laundry machines; InnerVisions provides soap and dryer sheets for client use; clients are responsible for laundering their own clothing• Stamps/addresses if client wishes to send mail
InnerVisions is not responsible for your property; however we will allow 7 days for the client to collect their property from the treatment centre before it is disposed of. There are no exceptions! This must be done during regular business hours, Monday through Friday from 8:00am to 4:00pm.
We are located in the Lower Mainland of BC, Canada. Our men’s facilities are in Maple Ridge and Port Coquitlam. Our women’s facility is in Maple Ridge.
InnerVisions requires its clients to participate in Twelve Steps meetings such as Alcohol Anonymous (AA) and Narcotics Anonymous (NA) in the local communities. Other Twelve Step recovery groups include Cocaine Anonymous (CA), Heroin Anonymous (HA), Crystal Meth Anonymous (CMA), Marijuana Anonymous (MA), Nicotine Anonymous (NicA), Opiate Addicts Anonymous (OAA), Pills Anonymous (PA), Codependence Anonymous (CODA), Over Eaters Anonymous (OA) and Gamblers Anonymous (GA).
Generally, we do not accept individuals with pending court appearances into our program. Depending on the situation, our intake team can try to accommodate arranging an intake date for after a client’s court appearances are dealt with. For more guidance on this matter, please contact the intake office.
Our residential treatment program is $250.00CDN per day. Price discounts and payment plans may be discussed with InnerVisions management based on clients’ financial situations. Fraser Health and government funding may be available for those that qualify.
Toll Free 24-hour access to staff at InnerVisionsMen: 1-877-939-1420Women: 1-866-466-4215or Email UsPlease note: The Intake Office and InnerVisions staff are not responsible for facilitating interaction between clients in treatment and their families and/or friends. The first 35 days of our program are specifically designed for clients to be properly and totally immersed in their recovery efforts. During this time, writing is encouraged as a form of communication as it has proven to be effective in therapy. After 35 days, clients are permitted to make and receive phone calls and to interact with family and friends during designated times; these calls are solely the responsibility of the client. There is a zero tolerance policy for the use of the Intake Office or InnerVisions staff as message delivery agents.
Due to COVID-19, we are asking that all incoming clients wear face masks, wherever appropriate, for the first 14 days of their treatment stay. This is an effort to keep all of our clients and facilities safe. We understand this policy may be a roadblock for some, and we encourage you to discuss with our intake team if you have any concerns.
In the event a client chooses to, or is required to leave the program prior to completion, there will be a two-week penalty imposed. All refund discussions are between the client and InnerVisions. Although we understand sometimes family members may provide funding for a relative in treatment, the client’s contract is between him or her and InnerVisions Recovery Society.
Private beds are available at a rate of $250.00CDN per day.Payment plans are available – Only Certified Cheques or VISA are accepted.Fraser Health and government funded beds may be available for those who qualify.
In the event a client chooses to, or is required to leave the program prior to completion, there will be a two-week fee penalty imposed. It is important to consider the consequence of not complying with our program before admittance. We are highly motivated to help those who want our help. All refund discussions will be kept strictly confidential between the client and the Centre. Although we understand that family members may provide funding for a relative in treatment, when a client attends our Centre the contract is between him or her and InnerVisions Recovery Society.
All payments should be arranged with the intake office prior to admission. We accept e-transfer, certified cheque / bank draft, and credit card payments. Our Intake Coordinators will confirm with you which method you will be using.If you’ve been instructed to make an e-transfer payment, you can send it to finance@myinnervisions.caFor more information on how to make a donation or payment, click here.
Problematic substance use happens when someone uses drugs or alcohol in a harmful way that has negative effects on their health and life. Drugs and alcohol have the potential for problematic use because they produce feelings that may feel good to someone, such as a feeling of calm or increased energy or euphoria, or a “high”. These feelings can lead to a person to continue to seeking out the drugs or alcohol. At InnerVisions, the litmus test for addiction is whether a person drinks or uses more than he or she intends to at any given time. We believe the loss of control over using substances is a clear sign of addiction and/or alcoholism.
Alcohol abuse, or alcoholism, is the continued consumption of alcohol in uncontrollable amounts. At InnerVisions, the litmus test for alcoholism is whether a person drinks or uses more than he or she intends to at any given time. We believe the loss of control overusing substances is a clear sign of addiction and/or alcoholism.
Drug or alcohol rehabilitation (often drug/alcohol rehab or just rehab) is a term for the processes of treatment, for dependency on psychoactive substances such as alcohol, prescription drugs, and street drugs such as cocaine, heroin, methadone, or methamphetamine. The intent is to enable the client to cease substance abuse, in order to avoid the psychological, legal, financial, social, and physical consequences that can be caused, especially by extreme abuse.
Detoxification or detox is the removal of toxic substances from the body. Additionally it can refer to the period of withdrawal when a person’s body works to reacclimatize to normal after sustained long-term use of an addictive substance. Alcohol detox is not a treatment for alcoholism. After detoxification, other treatments must be undergone to deal with the underlying addiction that caused the alcohol use. Drug or medicated detoxification protocols are used to reduce or relieve withdrawal symptoms while helping the addicted individual adjust to living without drug use; drug detoxification is not meant to treat addiction but rather and early step in long-term treatment. Detoxification may be achieved drug free or may use medications as an aspect of treatment. Many factors impact the detoxification process. Depending on the individual circumstances of each potential client InnerVisions may require a client to enter a detox facility prior to admission.
